Credit Cards & Debit Cards
We accept MasterCard, Visa, American Express and Discover. Simply follow the checkout process, and enter your credit card information as requested. Your credit card is charged at the time of purchase. We only accept debit cards with the Visa or MasterCard logo. This transaction will be processed just like a credit card.
If your card is declined, you will receive an error message. Your card will not be charged, and no order will be processed. There may be a pending transaction on your account until your card-issuing bank removes the authorization. This usually happens within 2-5 business days. Your card may be declined for the following reasons:
Having trouble checking out? Don't hesitate to contact our customer relations department via e-mail, LiveChat, or at 800-805-5294 (M – F 8AM – 5PM EST).
To make a purchase using PayPal, select PayPal as your payment method. You will then be directed to paypal.com to log in to your account.
Money Order, Personal Check or Cashier’s Check
We accept money orders, personal checks and cashier’s checks. Please mail your payment to our headquarters, and be sure to include your order information, shipping address, telephone number and e-mail address. We hold all checks and money orders for 10 business days before processing. Send your order and payment information to:
Attn: Customer Relations | 212 Candi Ln | Columbia, SC 29210
Prepaid Credit or Gift Cards
If you are using a Visa, MasterCard or American Express pre-paid credit or gift card, register the card by calling the card-issuing bank. During the checkout process, be sure the billing address matches the address used when registering the card. If there is an address mismatch, the transaction will be declined and a hold may be placed on your card. Please contact the card-issuing bank if this occurs.
Purchase orders can be submitted via fax (866-857-8794), phone (800-805-5294), mail or e-mail (email@example.com). Please do not submit credit card information through e-mail because it is not a secure method of communication.
We accept procurement cards through the SmartPay/IMPAC program. Additionally, we accept purchase orders and issue lines of credit to qualified applicants. During checkout, use your SmartPay card just like any standard credit card. Should a line of credit be required or for more information, please contact our government order specialist, Kenny Hayes, at 800-805-5294 X429 (M – F 8AM – 7PM EST) or via e-mail at firstname.lastname@example.org.
Once we receive and inspect your return, a refund will be applied to your account. Please note that refunds are not instantaneous. Allow 2-8 business days for a refund to be processed. The length of this wait period will depend on your bank or credit card company.
We are happy to provide quotes for large quantity orders. We offer competitive pricing and a quick turnaround time. If you would like to request a quote, contact our volume order specialist, Kenny Hayes, at 800-805-5294 X429 (M – F) or via e-mail. Please allow 24-48 hours to receive your quote.
We are required by state law to charge sales tax on all orders shipped within the state of South Carolina.